Introduction
INTRODUCTION
During 2007 Scion only shared personal information about our customers with our authorized Scion dealers, Scion Solutions and XM Satellite Radio where the information was used for the recipient's own marketing. Scion Solutions is located at:
Scion Solutions - Mailstop EF10
19001 South Western Avenue
Torrance, CA 90501
XM Satellite Radio is located at:
XM Satellite Radio
1500 Eckington Place NE
Washington DC 20002-2194
Please click here to download, view and print a list of authorized Scion
dealers.
We shared the following types of information with Scion Solutions, XM Satellite Radio, and our authorized Scion dealers:
1) Name 2) Address 3) Email address 4) Telephone number 5) Model vehicle purchased or leased
You may also obtain this information via email by sending us your email address here.
For registered users: You may go to your profile and change your settings at any time by clicking on Contact on the global navigation of scion.com,
or by going to this link.
Online Privacy Policy
ONLINE PRIVACY POLICY
This document describes Scion's, a Marque of Toyota Motor Sales, U.S.A., Inc.'s ("Scion") policy regarding information received about you during visits to our web site. The amount and type of information received depends on how you use the site. These privacy provisions apply solely to Scion's online information collection activities on this website and are not applicable to information collection practices Scion may be engaged in elsewhere.
By using this site, you signify your assent to the Scion Online Privacy Policy. If you do not agree to this policy, please do not use this site. This Privacy Policy may be modified from time to time; the date of the most recent revisions will appear at the top of this page, so please visit us frequently.
No Representation or Warranty
NO REPRESENTATION OR WARRANTY
Your confidential use of this site cannot be guaranteed by Scion. Scion shall not be responsible for any harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of this site or any information you transmitted to this site.
Normal Web Site Usage
NORMAL WEB SITE USAGE
You can visit Scion's web site to read vehicle product information or use our online tools without telling us who you are and without revealing any personal information (other than, in some cases, your zip code). When you do this, we collect and store the name of your Internet service provider, the browser (including available plug-ins and browser functionality) and type of machine you are using, the IP address, the Web site that referred you to us, the pages you request and the date and time of those requests.
We use this information to generate statistics and measure site activity to improve the usefulness of customer visits. During normal web site usage, we do not collect or store personally identifiable information such as name, mailing address, email address or phone number.
Collection of Personally Identifiable Information
COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION
There are instances where Scion requests personally identifiable information to provide the web site visitor a service or information, such as new vehicle information alerts, promotions and mailed brochures. Depending on the type of request, the information we collect may include your name, mailing address, email address, phone numbers, preferred contact method, year of birth, gender, income, marital status, education, and what service or information you may have requested. Your personal information is collected and stored by Scion in a manner appropriate to the nature of the data. The information you provide is also used by Scion to improve the services we provide you. Users who subscribe to the Scion
email list can change their user profile here.
Your personal information may be shared with our business partners to assist us in fulfilling your request. We may also share your personal information with companies affiliated with Scion, our private distributors, and our authorized dealers and dealer advertising associations.
From time to time, Scion may request information about you to enable you to participate in promotional activities, such as sweepstakes, contests, games, special events, blogs and chats ("Programs"). Sometimes Programs are made available through the joint efforts of Scion and an unaffiliated business partner. If you choose to participate, we may use the information you provide in connection with the Program.
For example, we may send you email messages related to the Program or your account activity, or for selection and notification of sweepstakes or contest winners. Your personal information may also be shared with our business partner, acting on Scion’s behalf, and may also be used by our business partner if you indicate your interest in receiving communications directly from that company. If you elect to receive communications from our business partner, your information will be used by that company in accordance with its policies and this privacy policy will not apply to that company's use of your information. Sometimes the rules, terms and conditions or disclaimers that apply to a particular Program include information on how we may use the personal information that you provide to us through your participation in the Program. If there is a conflict between the rules, terms and conditions that apply to a particular Program and this Policy, those applying to the particular Program will govern. Please review all of the information about a Program before you provide us with any personal information.
Please remember that blogs are public areas on Scion's Web site and chat rooms may be public areas on Scion's Web site. Please refer to the Program details. Any information posted in these areas can be viewed by other visitors or Internet users. You should not post personal information in these areas.
For some features on Scion's Web site, you can submit information about other people. For example, if you wish to invite your friends to participate in a Program offered on Scion's Web site or forward particular content from Scion's Web site to your friends, you will be asked to submit your friends' email addresses. Our use, sharing and protection of the other person's information will also be subject to the terms of the Program and this Privacy Policy.
Surveys
SURVEYS
From time to time we may conduct surveys on Scion's Web site. If you decide to participate, you may be asked to provide certain demographic information (such as your gender, date of birth and zip code). We may use the information that you submit, including your responses to the survey questions, for the purposes identified to you prior to your participation in the survey. In some cases, we may publish the results of the survey but will do so only as aggregate information and you will not be individually identified. As we may be conducting certain surveys with our business partners or other third parties, we may also share the results of those surveys with those third parties but will not identify individuals.
Disclosure for Legal Purposes
DISCLOSURE FOR LEGAL PURPOSES
Scion reserves the right to disclose any personally identifiable information or other information we collect through this Web site or otherwise if we are required to do so by law or if we reasonably believe that the disclosure is necessary in order to (a) fulfill a government request; (b) conform with the requirements of law or to comply with legal process served on us; (c) protect or defend the legal rights or property of Scion, Scion's Web site or its users, or third party licensors of any material on Scion's Web site; or (d) in an emergency to protect the health or safety of the users of Scion's Web site or the general public.
We Do Not Seek Information from Children
WE DO NOT SEEK INFORMATION FROM CHILDREN
Scion's Web site is not intended for children under the age of 13. Scion does not knowingly collect personal information from children that young. If you are under the age of 13, please do not submit your email address or any other personal information to us through the Scion Web site.
How to Update Your Information
HOW TO UPDATE YOUR INFORMATION
If you provided Scion with personally identifiable information through the
Owners section of Scion.com, you may review and update that
information by clicking on the Owners link on the home page of
Scion.com , logging in and then clicking on "Update Profile".
For registered users: You may go to your profile and change your settings at any time by clicking on Member’s Only on the global navigation of
scion.com, or by going to this link.
From time to time Scion collects personally identifiable information in connection with Programs. There may be times when you can access and update the information you provided as part of your participation in the Program. Please see the section of this Web site concerning the specific Program to determine if you are able to access your information and how to do so.
Use of Cookies
USE OF COOKIES
Cookies are pieces of information that a web site transfers to an individual's hard drive for record-keeping purposes so that we may track site and user activity. The use of cookies is an industry standard and you will find them at most major web sites. By showing how and when visitors use the site, cookies help Scion to track those areas of our site that are popular and which areas are not. Many improvements and updates to the site are based on such data as total number of visitors and pages viewed.
Most browsers are initially set to accept cookies. If you'd prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the site will not function properly if you do so. Also, we will not be able to recognize you as a visitor over time.
Third Party Advertising Companies
THIRD PARTY ADVERTISING COMPANIES
Scion shares Web site usage information about visitors to our Web site with one or more reputable third-party advertising companies for the purpose of measuring the effectiveness of our online advertising initiatives. For this purpose, we and our third-party advertising companies note some of the pages you visit on our Web site through the use of pixel tags (also called clear gifs). We may also utilize Web beacons to determine the correlation between Scion purchasers and the online sites they visit. The information collected by our third-party advertising companies through the use of these pixel tags and Web beacons is not personally identifiable. For more information about Web beacons or
opting out, please click here.
Links to Other Websites
LINKS TO OTHER WEBSITES
This site includes links to other websites, such as the site for Toyota Financial Services and to sites for Scion dealers. These sites are not under our control, even though they may use the Scion name or logo on their site through an agreement with us. Such other sites do not necessarily follow our privacy policies, and may place their own cookies on your computer. This practice is standard on the Web, and we do not control cookies placed on your computer by third parties whose advertising or links appear on our site. These sites have their own privacy and information security policy and terms and conditions. Visitors should consult the other sites' privacy notices as we have no control over information that is submitted to, or collected by, these third parties. To reach
the privacy policy for Toyota Financial Services, please click here.
INFORMATION ABOUT PHISHING SCAMS
There have been noticeable increases in the number of suspicious e-mails claiming that the e-mail recipient has won a Toyota lottery or other promotion. Sometimes the e-mail claims that the recipient has won a new Toyota Prius. In order to claim the prize, the e-mail asks that personal information (i.e. Full Name, Address, Nationality, Age, Gender, Occupation, Phone/Fax, and/or Country of Residence) be sent to a the Hotmail or Yahoo e-mail address. Samples of these hoax e-mails can
be found at the following web site:
http://www.hoax-slayer.com/toyota-car-promotions-scam.shtml
Note that these examples of the "phishing" hoax e-mails were not prepared by Toyota, all information and names contained in the hoax e-mails are fictitious, and any similarity to the names of actual people, including Toyota personnel, is entirely coincidental.
This type of e-mail solicitation is known commonly as a "phishing" scam, with the primary objective being to obtain one's personal information. This information can then be utilized to steal a person's identity. For example, a "Toyota Lottery" phishing scam is often sent from Chinese (.cn), German (.de) or British (.co.uk) addresses but can originate from anywhere and look very official even to the most savvy of Internet users. Neither Toyota nor any other reputable business will ever ask you for personal information through an unsolicited e-mail. Recipients of suspicious e-mail like this should delete the message from their in-box and, if possible, update their e-mail filter settings to block e-mails from the e-mail address being used.
The Federal Trade Commission
(http://www.ftc.gov/bcp/conline/edcams/spam/report.html )
and the Antiphishing Workgroup ( http://www.antiphishing.org/ ) are also
good sources of information about these types of security threats and how they may be reported to the authorities.