172 Answers Found
Company
How many products do you envision in the Scion lineup over the long term?
How many products do you envision in the Scion lineup over the long term?
With the addition of the tC our line-up has expanded to include three very distinct vehicles, and we are currently working hard on providing the highest quality in those vehicles.
For future information regarding upcoming models, register on our website to receive Scion Updates and stay current on what is coming.
Vehicle
What kind of safety features come standard on your Scion vehicles?
What kind of safety features come standard on your Scion vehicles?
The impact absorbing structure of a Scion provides a body construction that can help effectively absorb energy in the event of a front, rear, or side collision. Also, it realizes an excellent occupant protection performance through the use of reinforcements and members that help to minimize cabin deformation.
ABS, front airbags, 3-point seatbelts for all passengers, and 3-across rear headrests are standard on all Scion products. Our attention to detail and commitment to safety will help ensure that our vehicles meet a high standard.
Side airbags are an available option on the xA and tC.
Scion crash test ratings will be available shortly from NHTSA (National Highway Traffic Safety Administration).
Vehicle
What kinds of standard features do Scion vehicles have?
What kinds of standard features do Scion vehicles have?
Scion models have seating for five and feature a long list of standard features, including Air Conditioning, Power Windows / Locks / Mirrors, digital clock, Pioneer AM/FM stereo/CD/MP3 player with six speakers,
Sport Seats, Rear 60/40 split seats, ABS, rear window defogger, and many other comfort and convenience items.
Of course, we've also left plenty of opportunity for buyers to accessorize vehicles to suit their taste.
Please reference the following link to view the xA Standard Features.
Please reference the following link to view the xB Standard Features.
Please reference the following link to view the tC Standard Features.
Company
What is the horsepower of the Scion vehicles?
What is the horsepower of the Scion vehicles?
The xA and xB both have 1.5L DOHC 16-valve 4 cylinder engines with variable valve timing with intelligence (VVT-i) that produce 103 hp @ 6,000 rpm and 101 lb-ft of torque @ 4,200 rpm.
The tC has a 2.4L DOHC 16-valve 4 cylinder engine with VVT-i that produces 160hp @ 5,700 rpm and 163 lb-ft of torque @ 4000 rpm.
Please reference the following links to view detailed xA Specifications, xB Specifications, and tC Specifications.
Vehicle
Will Scion be sold in Canada?
Will Scion be sold in Canada?
We apologize, Scion only handles inquiries for vehicles sold in the United States and manufactured to U.S. specifications. Please contact Toyota Canada, Inc. for further assistance with your inquiry.
Toyota Canada, Inc.
1 Toyota Place
Scarborough, ON
Canada M1H 1H9
888-869-6828
Vehicle
Will Scion be sold in Hawaii?
Will Scion be sold in Hawaii?
Scions are currently available in Hawaii
Visit our Dealer Locator to find the dealer nearest you.
You can also contact Toyota-Hawaii directly through Servco Pacific:
Telephone: 888-272-5515
Mailing address:
Toyota Hawaii (Servco Pacific, Inc.)
2850-A Pukoloa Street
Honolulu, Hawaii 96819
Please be aware that vehicles in Hawaii may be slightly different from vehicles offered in the continental U.S
Vehicle
Do I need a coupon to receive my complimentary oil change?
Do I need a coupon to receive my complimentary oil change?
No, you don't need a coupon to receive your complimentary oil change. Your complimentary oil changes will be tracked in Scion's national database using your vehicle identification number.
To obtain your complimentary oil change, call a Scion or Toyota dealership to make an appointment. The dealership will check Scion's national database to verify your vehicle's eligibility.
Upon completion of your complimentary oil change, our national database will be updated to reflect the total number redeemed for your vehicle. We also recommend having the dealership complete one of the boxes on the inside back cover of your Scheduled Maintenance Guide, located in your glove compartment. (Please note: The Scheduled Maintenance Guide is for your reference only and will not be used for verification of eligibility).
Complimentary oil changes include change of engine oil, oil filter, and drain plug gasket only. You are responsible for the cost of any other services performed at the time of your complimentary oil changes, including other maintenance services listed in the scheduled maintenance log.
Vehicle
What is the xB's cargo capacity?
What is the xB's cargo capacity?
The cargo capacity for the xB is as follows:
With the seats up 21.2 cubic feet
With the seats down 43.4 cubic feet
Vehicle
How is the rear storage on the xA?
How is the rear storage on the xA?
The cargo capacity for the xA is as follows:
With the seats up 11.7 cubic feet
With the seats down 32.8 cubic feet
The xA's raised cargo floor provides a flat floor when rear seat backs are folded flat. There is also under floor storage, 2 flip-out cargo hooks, and a removable cargo box near the spare tire.
Vehicle
What is the warranty?
What is the warranty?
Warranty
Scion will back you up with these Limited Coverages.
Basic Coverage: All components other than normal wear and maintenance items are covered for 36 months or 36,000 miles, whichever comes first.
Powertrain Coverage: Your engine, transmission/transaxle, front-wheel drive, rear-wheel drive, seatbelts and air bags are covered for 5 years or 60,000 miles, whichever comes first.
Rust-Through Coverage: Corrosion perforation of sheet metal is covered for 60 months/unlimited miles.
Federal Emission Coverage: Components under the federal emission defect warranty are covered for 36 months or 36,000 miles, whichever comes first, and specified major emission control components are covered for 8 years or 80,000 miles, whichever comes first. Specified major emission control components under emission performance warranty are also covered for 8 years or 80,000 miles, whichever comes first. In addition, emission performance warranty is applicable for 24 months or 24,000 miles, whichever comes first, in states and local jurisdictions that require a periodic EPA-approved inspection and maintenance program.
California Emission Control Coverage: In California and any other state that adopts California emission warranty provisions, performance warranty and defect warranty coverage is applicable for 36 months or 50,000 miles, whichever comes first, and specific control devices are covered for 7 years or 70,000 miles, whichever comes first.
Genuine Scion Accessories: Warranty coverage is for 12 months, regardless of mileage, with the exception of car covers, which are warranted for 12 months only. If the part or accessory is installed during the New Vehicle Limited Warranty period, coverage is for the 12 months or the remainder of the applicable warranty coverage.
Transportation Assistance: You may be eligible for transportation assistance if your vehicle is required to be kept overnight for warrantable repairs. Please see your authorized Scion dealership for further details.
In addition, there may be times when we will establish a special policy adjustment that will further defray repair costs. For details about the new vehicle limited warranty, see your Scion dealer. And for complete details of Scion's warranties, please refer to your Owner's Warranty Information booklet.[1]
Extra Peace of Mind
To give you extra peace of mind, Scion Solutions[2] has developed vehicle protection programs that provide coverage beyond Scion's Limited Warranty. Visit us at Scion.com to learn about Extended Service Coverage, Guaranteed Auto Protection (GAP), Prepaid Maintenance, and Payment Protection.
[1] See your Scion dealer for additional details on the Scion Limited Warranty.
[2] Scion Solutions is a service mark of Toyota Motor Credit Corporation and Toyota Motor Insurance Services, Inc.
Company
What is Scion's association to Toyota?
What is Scion's association to Toyota?
Scion is a marque of Toyota Motor Sales, U.S.A., Inc.
Company
Whom should I contact with additional questions?
Who should I contact with additional questions?
Information is available on the Scion website. If you would like additional information, please contact Scion Customer Experience at 1-866-70-SCION, Monday through Friday between 5:00 AM - 6:00 PM Pacific Time, and Saturday 7:00 AM- 4:00 PM Pacific Time.
Vehicle
Where is the hood release located?
Where is the hood release located?
The hood release is located on the lower left hand side of the dashboard area.
Vehicle
Where can I get a supercharger?
Where can I get a supercharger?
Currently, Scion is not offering a supercharger for either the xA or the xB. A supercharger is, however, available for the tC.
Vehicle
What size wheels will fit my new Scion?
What size wheels will fit my new Scion?
Both the xA and xB come with standard 185/60/15 steel wheels.
The tC comes standard with 215/45/17 aluminum wheels, with an optional 18" wheel and tire package.
Please consult with your local Scion dealer or tire retailer for more information.
Financial
What is Scion Solutions?
What is Scion Solutions?
Scion Solutions is a Toyota Financial Services program that provides finance, lease and insurance programs for Scion vehicles.
Vehicle
What is Scion's tire warranty?
What is Scion's tire warranty?
Tires are covered by a separate warranty provided by the tire manufacturer. Scion does not warrant the tires that come as original equipment on your vehicle. A separate warranty statement for the tires is in your glove box.
To obtain service for a tire defect, your Scion dealer may be able to assist you. You may also take the tire to an authorized dealer of that tire manufacturer. Please, refer to your local phone directory for dealer locations.
For additional warranty information or service assistance, contact the tire manufacturer directly at:
For xA and xB:For tC:
Bridgestone/Firestone, Inc.
535 Marriott Dr
Nashville, TN 37214
1-800-847-3272
Vehicle
Can I use synthetic oil in my Scion vehicle?
Can I use synthetic oil in my Scion vehicle?
All Scion vehicles come from the factory with natural petroleum-based engine oil. Scion is currently recommending API1 grade SL or ILSAC2 multi-grade petroleum-based engine oil3 for our current model year vehicles. In moderate climates, this oil should have a Society of Automotive Engineers (SAE) viscosity rating of 5W-30. In our high mileage tests with preventative maintenance performed at the recommended intervals, the recommended natural petroleum-based oil has provided excellent service.
If you decide to use synthetic oil for the engine, it is best not to switch until the first scheduled oil change. Synthetic oil should meet or exceed the specifications provided in your Owner's Manual. Even if synthetic oil is used, we DO NOT recommend a longer oil change interval. If you wish to choose to switch back and forth, please contact the manufacturer of the synthetic oil you have been using to see whether or not this is recommended. Please make sure you use the same weight and viscosity specifications as seen in your Owner's Manual in order to keep your warranty intact.
1 American Petroleum Institute
2 The International Lubricant Standardization and Approval Committee
3 Please refer to your Owners Manual for additional information
Vehicle
Can I use snow tires and chains on my Scion?
Can I use snow tires and chains on my Scion?
Snow tires or chains are recommended when driving on snow or ice. Snow tires should be installed on all wheels. Never drive over 75 mph with any type of snow tires. Do not install studded tires without first checking local regulations for possible restrictions.
Vehicle
How can I get some extra length in my seat belt?
How can I get some extra length in my seat belt?
If you find it necessary to increase the length of your seat belts, you may obtain Seat Belt Extenders at no cost through your local Scion dealership.
The extender is available in 6 inch, 9 inch, 12 inch, 15 inch, and 18-inch lengths.
The extender is only available only in black.
You must visit a Scion dealership to have the required measurements made and to complete a Seat Belt Extender Worksheet. The Worksheet will allow the proper fitting and selection of a Seat Belt Extender.
The dealer will take measurements while you are seated in the vehicle and then order the seat belt extender from Scion at no charge. Extenders are available to people who need extra length only; they cannot be provided as child seat accessories or for the disabled. Also, the seatbelt extender would be for your use and in your Scion vehicle only. The extender must not be shared with other persons or used in another vehicle; serious injuries can occur if these seatbelt extenders are misused. This is because the fit and positioning of the seatbelt is critical to ensure proper restraint performance in the event of an accident.
Vehicle
How do I install a child seat in my vehicle?
How do I install a child seat in my vehicle?
When installing a child seat, please refer to the instructions provided by the child seat manufacturer and reference the Child Restraint section in your vehicles Owners Manual.
If necessary, a Child Restraint System Kit (including a top tether anchor bracket, bolts, and locking clip) is available for purchase at your local Scion dealership. Top tether anchor brackets are also sold separately for most Toyota vehicles originally equipped only with top tether anchor locations. Please contact your local Scion dealership for parts pricing and availability.
If you would like further information regarding child seat safety, please contact Safety Belt Safe USA by calling 800-745-7233, or you can go to their Website.
Vehicle
Can I install a 2-way radio in my Scion?
Can I install a 2-way radio in my Scion?
Installation of a 2-way radio in Scion vehicles should not present problems under the following conditions:
The transceiver must be type-accepted by the FCC, and not modified in any way. Maximum output power (100 watts) complies w/ FCC and not modified in any way. All installation and operating instructions provided by Scion and the equipment manufacturer must be followed closely.
The antenna must be installed as far away as possible from all vehicle ECM's or other onboard computer/sensors.
The antenna cabling must be routed no closer than 20cm(7-7/8 inches) from any ECM or onboard computer/sensors.
Antenna and power cabling must not be routed along side or in conjunction w/ the vehicles wire harness. It is always preferable to cross vehicle harness at right angles when possible. Antenna and antenna cabling should be properly adjusted to obtain the lowest possible standing wave ration (SWR).
Note: It must be emphasized that, under the terms of Scion's new vehicle warranty, any damage caused by RF energy from a higher power mobile radio is specifically excluded from coverage because it is not the result of faulty materials or workmanship. Accordingly, the owner assumes all such responsibility.
Company
What does SSP stand for?
What does SSP stand for?
"Scion Sound Processing"
Vehicle
What are the convenience hooks for?
What are the convenience hooks for?
The hooks are designed to hang things like grocery bags. The maximum load capacity of each hook is 8.8 pounds (4 kilograms).
In the xA and xB these hooks are located on the backside of the front seats. In the tC there are two sets of hooks, one set is located on each side of the quarter trim panel in the rear seat area, and another set on either side of the cargo compartment.
Vehicle
What should I do to break-in my new Scion?
What should I do to break-in my new Scion?
Your vehicle does not need an elaborate break-in. But following a few simple tips for the first 1600 km (1000 miles) can add to the future economy and long life of your vehicle:
> Avoid full throttle acceleration when starting and driving.
> Avoid racing the engine.
> Try to avoid hard stops during the first 300 km (200 miles).
> Do not drive slowly with the manual transmission in a high gear.
> Do not drive for a long time at any single speed, either fast or slow.
Vehicle
What is the steering wheel "LOCK" feature?
What is the steering wheel "LOCK" feature?
"LOCK"--Engine is off and the steering wheel is locked. The key can be removed only at this position.
When starting the engine, the key may seem stuck at the "LOCK' position. To free it, first be sure the key is pushed all the way in, and then rock the steering wheel slightly while turning the key gently.
Vehicle
What is the purpose of a tachometer?
What is the purpose of a tachometer?
The tachometer indicates engine speed in thousands of rpm (revolutions per minute).
Vehicle
How do I unlock the back door of my xB?
How do I unlock the back door of my xB?
The back door is locked and unlocked simultaneously with all the side doors. To open the door, push the back door opener and raise the back door.
Vehicle
Can I tow with my Scion?
Can I tow with my Scion?
Scion does NOT recommend towing a trailer with your vehicle. Your vehicle is NOT designed for trailer towing.
Vehicle
Where is my vehicle identification number (VIN) located?
Where is my vehicle identification number (VIN) located?
The VIN is located on the left top of the instrument panel, and can be seen through the windshield from outside. The VIN is also located on the Certification Label.
Vehicle
How do I activate the traction control system?
How do I activate the traction control system?
When the vehicle is turned on, the traction control system is automatically turned on.
Vehicle
How do I deactivate the traction control system?
How do I deactivate the traction control system?
To turn off the traction control system, push the "TRAC OFF" switch on the left side of the steering wheel. The "TRAC OFF" indicator light will come on.
Vehicle
Where is the fuel tank cap release located?
Where is the fuel tank cap release located?
The fuel tank cap release is located on the floor to the lower left hand side of the driver's seat.
Vehicle
How close to the vehicle do I have to be to operate my remote keyless entry?
How close to the vehicle do I have to be to operate my remote keyless entry?
Approximately 1m (3 feet)
Vehicle
What is the oil capacity for Scion vehicles (drain and refill)?
What is the oil capacity for Scion vehicles (drain and refill)?
In the xA and xB:
With filter: 3.9 Qt (3.7L)
Without filter: 3.6 Qt (3.4L)
Oil grade: SAE 5W-30.
In the tC:
With filter: 4.0 Qt (3.8L)
Without filter: 3.8 Qt (3.6L)
Oil grade: SAE 5W-30.
Vehicle
What is the fuel tank capacity for Scion?
What is the fuel tank capacity for Scion?
The tank capacity is:
xA and xB is 11.9 gal (45L)
tC is 14.5 gal (55L)
Company
What is the Scion fuel type?
What is the Scion fuel type?
Scion recommends Unleaded gasoline, Octane Rating 87 or higher.
Vehicle
What should I do when checking the power steering fluid?
What should I do when checking the power steering fluid?
Check the level of your power steering fluid through the use of the level lines on the reservoir. CAUTION: the reservoir tank may be hot so be careful not to burn yourself.
If you must add fluid, use automatic transmission fluid DEXRON II or III - NOTICE: Avoid overfilling, or the power steering could be damaged.
If vehicle is cold or hot, please refer to pgs. 194-195 in the xB Owner's Manual, pgs 190-191 in the xA Owner's Manual, and pg 214 in the tC Owner's Manual for illustrations and details.
Vehicle
What should I do when checking my brake fluid?
What should I do when checking my brake fluid?
To check the fluid level, simply look at the see-through reservoir. The level should be between the "MAX" and "MIN" lines on the reservoir. It is normal for the brake fluid to go down slightly as the brake pads wear. So be sure to keep the reservoir filled.
If the level is low, use SAE J1703 or FMVSS no.116 DOT 3 brake fluid to fill the brake reservoir. (Refer to your Owner's Manual Pg.193 for the xB, Pg.189 for the xA, and Pgs. 213-214 for the tC).
Vehicle
What should I do when checking the radiator and condenser?
What should I do when checking the radiator and condenser?
If either of these parts is extremely dirty or you are not sure of their condition, take your vehicle to a Scion dealer.
CAUTION: To prevent burning yourself, be careful not to touch the radiator or condenser when the engine is hot.
NOTICE: To prevent damage to the radiator and condenser, do not perform the work by yourself.
Vehicle
What engine oil grade should I use on my Scion vehicle?
What engine oil grade should I use on my Scion vehicle?
Oil grade: API grade SL "energy conserving". Recommended viscosity: SAE 5W-30. SAE 5W-30 is the best choice for good fuel economy, and good starting in cold weather. If SAE 5W-30 oil is not available, 10W-30 oil may be used. However, it should be replaced with SAE 5W-30 at the next oil change.
Vehicle
Where do you position the jack?
Where do you position the jack?
Position the jack according to the following locations:
xA and xB:
Front- Front suspension Member.
Rear - Lower back outer panel (refer to Owner's Manual pg. 186 for the xB or pg. 182 for the xA.)
tC:
Use the jack point guides. The jack point guides are located under the side mud guards. (refer to pg.177 of the tC Owner's Manual)
Vehicle
What is the deck side utility hook in the xB used for?
What is the deck side utility hook in the xB used for?
To accommodate various types of cargo, the luggage space is equipped with deck side utility hooks and a deck box.
Vehicle
Why does the oil maintenance indicator blink?
Why does the oil maintenance indicator blink?
The oil maintenance indicator signals that it has been more than 5k miles since the combination meter has been reset, the indicator will blink for 12 seconds after ignition is turned ON.
Vehicle
Do Scion vehicles have either timing chains or timing belts?
Do Scion vehicles have either timing chains or timing belts?
The xA, xB, and tC are each equipped with a timing chain.
Vehicle
What does Scion recommend in protecting vehicles from acid rain?
What does Scion recommend in protecting vehicles from acid rain?
Paint can be damaged by industrial fallout, acid rain, etc. If the car is in an area where this can occur, it is wise to wash the car regularly to minimize potential damage. The more fallout, the more frequent the washing should be. If there is acidic or caustic fallout on the paint, the car should be washed with baking soda and water. Baking soda neutralizes both acidic and caustic compounds. A high quality wax should be used as often as is needed to keep water beading on the paint surface. If there is damage to the paint, then a body shop can perform appropriate repairs depending on the type of damage.
Vehicle
Can Dexron III or another transmission fluid be used?
Can Dexron III or another transmission fluid be used?
No. If the Scion Scheduled Maintenance Guide or Owner's Manual specifies Genuine ATF Type T-IV transmission fluid, only this type of fluid may be used. Type T-IV transmission fluid has replaced T-II fluid.
Vehicle
Will the transmission fluid need to be changed if there is light usage of the vehicle?
Will the transmission fluid need to be changed if there is light usage of the vehicle?
If a vehicle is driven under light usage, the transmission fluid may last 60,000 miles or longer.
Vehicle
How do you know if the transmission fluid should be changed?
How do you know if the transmission fluid should be changed?
The dealer will check the fluid for signs of discoloration, a burnt odor, or signs of sediment. If the fluid shows any of these signs, the fluid should be changed.
Vehicle
What is the service life of the original spark plug wires?
What is the service life of the original spark plug wires?
Spark plug wires are not expected to last forever and should be replaced on an as-needed basis. The need to replace spark plug wires at 60,000 miles would not be considered premature. Wires should be replaced if they show visible signs of damage or if the measured wire resistance is more than 25K Ohms.
Vehicle
When should transmission fluid be inspected?
When should transmission fluid be inspected?
Transmission fluid should be inspected as recommended in the Scion Scheduled Maintenance Guide or Owner's Manual.
Vehicle
How often does Scion recommend changing the engine coolant?
How often does Scion recommend changing the engine coolant?
Scion's recommendation for changing the engine coolant can be found in the scheduled maintenance table in the Owner's Manual or the Scheduled Maintenance Guide.
Initially, it is recommended that the coolant be replaced after the first 90k miles, and every 45k miles after that.
Vehicle
Is Scion a front wheel drive, or rear wheel drive?
Is Scion a front wheel drive, or rear wheel drive?
The xA, xB, and tC are front wheel drive vehicles.
Vehicle
Why is Scion coolant pink in color?
Why is Scion coolant pink in color?
Since coolant is poisonous if swallowed, we dye coolant so that it cannot be mistaken for water. Otherwise, there is no special significance to the color choice. Aftermarket coolants can typically be found in yellow-green, blue, and orange.
Vehicle
What should I know about waxing my vehicle?
What should I know about waxing my vehicle?
Polishing and waxing is recommended to maintain the original beauty of your Scion's finish. Wax should be applied once a month or if water no longer beads on the vehicle surface. Please follow the recommendations below:
Always wash and dry the vehicle before you begin waxing, even if you are using a combined cleaner and wax.
If the finish has become dull in appearance, use a car-cleaning polish, followed by a separate wax. Be sure to polish and wax the chrome trim as well as the paint.
Carefully follow the manufacturer's instructions and precautions.
Please refer to your Owner's Manual for additional details.
Vehicle
What do the sidewall markings on my tire mean?
What do the sidewall markings on my tire mean?
The sidewall markings on a tire provide descriptive information about the tire's design.
On the outer rim of the tire you will find information about the tire, for example: P215/65R16.
P - Passenger vehicle tire
215 - This number specifies the width in millimeters (i.e. 215 mm)
65 - This number is the Aspect Ratio, the ratio of sidewall height to width
R - Radial
16 - This number designates the tire's diameter in inches (i.e. 16")
89 - This number indicates the tire's load index- its carrying capacity. As the number for the load index increases so does the load-carrying capacity (All passenger car tires in the US are also marked with their actual load limit in pounds)
H - This letter denotes the Speed Symbol, the maximum tire speed under controlled test conditions ("H" in this example is one of several types of speed ratings)
Also on the outside of the tire you will find:
Around the inner rim of the tire:
For information on tire size and pressure specific to your vehicle please refer to Tires in the index of your owner's manual for the appropriate page numbers. Additional tire information is also available at the Uniform Tire Quality Grading section of the DOT (Department of Transportation) website.
Company
How do I contact TRD (Toyota Racing Development)?
How do I contact TRD (Toyota Racing Development)?
Write or call:
TRD (Toyota Racing Development)
1382 Valencia Ave.
Tustin, CA 92780
(800) 688-5912 customer service
(800) 688-5913 catalogs
Hours of operation: Monday through Friday, 7:30 AM to 4:30 PM, Pacific Time
Company
Whom can I contact to order an Owners Manual, Repair Manual or Wiring Diagram for my vehicle?
Whom can I contact to order an Owners Manual, Repair Manual or Wiring Diagram for my vehicle?
Scion publications, including Owner's Manuals, Repair Manuals, and Wiring diagrams may be purchased from our Material Distribution Center or your local Scion dealership.
To contact our Material Distribution Center, please call 800-622-2033 or 310-761-9400 between the hours of 7:00 AM and 5:00 PM, Pacific Time, Monday - Friday.
Vehicle
Where can I find my vehicle's paint code?
Where can I find my vehicle's paint code?
You can find the paint code on the certification label inside the front driver's side door jamb. In the bottom left corner of the label look for a "C/TR", which stands for color and trim, respectively. Just to the right will be 2 codes that may be a combination of letters and numbers.
For example, you may see the following on the certification label: "C/TR: 040/FD34". This would mean that the color or paint code for the exterior of the vehicle is 040 and the interior trim code for the vehicle is FD34.
If you need further clarification or have other questions, please contact your local Scion dealer.
Company
How can I update my ownership contact information?
How can I update my ownership contact information?
Scion owners can update their contact information using either of the following forms.
Online Update:
We now offer an online form for owners to update their contact information. Click here to update your information now!
Mail-in Update:
Attached to the back of each Scion Owner's Warranty Information booklet is an Owner Name/Address Information form. This form is postage-paid and pre-addressed to Scion. Just complete the requested information and mail.
If you purchased your Scion as a used vehicle, please complete one of the two forms above, even if your warranty coverage has expired. This will enable us to contact you with important product and/or safety updates concerning your vehicle.
If you need further assistance or cannot locate your Owner's Warranty Information, please call Scion Customer Experience at 866-707-2466 between the hours of 5:00 AM and 6:00 PM, Pacific Time, Monday through Friday; and 7:00 AM to 4:00 PM Pacific Time, Saturday. Please be sure to have proof of ownership available when you call.
Vehicle
What is the recommended maintenance interval for the fuel filter?
What is the recommended maintenance interval for the fuel filter?
The fuel filter is typically not a scheduled maintenance item and only requires replacement if necessary. Please consult with your local Scion dealership for additional information concerning fuel filter maintenance.
Vehicle
What is an Electronically Controlled Transmission, or ECT?
What is an Electronically Controlled Transmission, or ECT?
An ECT (Electronically Controlled Transmission) is a computer-controlled automatic transmission. The benefits are improved driving, enhanced fuel economy, and self-diagnosis capability.
The ECT contains sensors that detect operating conditions of the vehicle such as shift lever position, vehicle speed, and engine load. A small computer called an ECU (Electronic Control Unit) precisely controls the timing of both the up shifting and downshifting of the transmission based on the electronic signals sent from the sensors. Solenoids inside the transmission control the shifting from one gear to another.
Vehicle
Why do dealerships offer different prices for the same parts?
Why do dealerships offer different prices for the same parts?
Prices for Genuine Scion Parts and Accessories may vary between dealerships. Scion dealerships conduct business as independently owned and managed franchises. Scion, a marque of Toyota Motor Sales, U.S.A. Inc., provides the MSRP (Manufacturer's Suggested Retail Price); the individual Scion dealership determines the actual retail parts pricing.
Vehicle
How do I replace my dome light?
How do I replace my dome light?
TOOLS AND SUPPLIES:
Genuine Toyota Replacement Bulb
Flat-tip screwdriver (small #1)
Rag or paper towels
INSTRUCTIONS:
1. Make sure the driver's and passenger's doors are closed and that the dome lamp switch is in the "off" position before changing the bulb.
2. Always remove the keys from the ignition when working on the vehicle.
3. REMOVE THE BULB LENS COVER Using a small flat-tip screwdriver, carefully release the lens cover from its housing.
4. REMOVE THE BURNED-OUT BULB Carefully pull back one of the spring clips to release tension on the bulb. If the bulb is stuck, use the screwdriver to release the bulb from the spring clips.
5. INSPECT THE SOCKET FOR DIRT AND CORROSION Clean off any dirt with a rag or paper towel. If corroded, the light socket(s), wire connector, and/or light assembly may require replacement.
6. INSPECT THE LENS COVER Check for cracks, damage, and deterioration. Replace as required.
7. CHECK FOR LOOSE WIRES OR CONNECTORS Repair or replace as required.
8. INSTALL A NEW BULB Carefully pull back one of the spring clips to seat the bulb between the clips, then release tension on the clip and make sure the bulb is properly seated.
9. Install the bulb cover.
10. Check that the light works.
CAUTION:
Take caution and care when approaching.
Never take short cuts when replacing parts.
Improper servicing may damage your Toyota and lead to personal injury.
Unless you have proper knowledge, equipment, and tools, have your local Scion dealership perform the repairs and maintenance.
Disclaimer: There are many variations in the step-by-step procedures used in installing various parts, and varying skill levels of individuals doing the parts replacement. These instructions cannot anticipate all circumstances or provide advice and caution on each. If you are in doubt concerning your ability to replace the part or have any questions, consult your local Scion dealership and have the work performed by an experienced technician.
Vehicle
What type of coolant does Scion recommend?
What type of coolant does Scion recommend?
Ethylene-glycol type coolant should be used in your Scion vehicle, as it provides for proper corrosion protection of aluminum components, protection at lower temperatures, and it has the ability to be used year round.
Scion recommends Genuine Toyota "Super Long Life Antifreeze Coolant" (factory pink fluid) as the first choice when maintaining your vehicle. Scion coolant was developed to meet the specific requirements of our engines and provides maximum protection without the use of harmful silicates. Silicates, a main ingredient in the vast majority of antifreeze coolants, can actually damage the water pump seal, causing leakage. Our coolant is a high-performance, non-silicate coolant that provides better protection for metals without deterioration of the water pump seal. Genuine Toyota Super Long Life Antifreeze Coolant is available at your local Scion dealership.
Vehicle
How do I check my vehicle's Automatic Transmission Fluid?
How do I check my vehicle's Automatic Transmission Fluid?
CHECKING AUTOMATIC TRANSMISSION FLUID LEVEL
TOOLS AND SUPPLIES:
Automatic Transmission fluid
Rag or paper towels
Funnel
INSTRUCTIONS:
1. Check the fluid level when the transmission is hot (normal operating temperature).
If the vehicle has been driven over 10 miles or 16 km (15 miles or 24 km in frigid temperatures) and the fluid temperature is 160-175 degrees F, 70-80 degrees C, the transmission is hot.
If the vehicle has just been driven for a long time at high speed or in city traffic in hot weather, or if the vehicle has been pulling a trailer, an accurate fluid level cannot be obtained. Check the level after the fluid has cooled down (about 30 minutes).
You may check the level when the transmission is cold. If the vehicle has not been driven for over five hours and the fluid is about room temperature 70-85 degrees F, 20-30 degrees C, the transmission is cold. However, checking a cold transmission is to be used for your reference only and the transmission must be checked again for correct level at normal operating temperature.
2. Step-by-step procedures.
a. With the vehicle level, first set the parking brake and then start the engine.
b. While the engine is idling, depress the brake pedal and shift the selector lever into each range from "P" to "L" and return to "P".
c. With the engine still idling, check the fluid level and condition on the automatic transmission fluid dipstick.
d. Pull out the dipstick and wipe it clean with a rag (be careful, fluid is hot).
e. Reinsert the dipstick -- push it in as far as it will go.
f. Pull the dipstick out and look at the fluid level. If the transmission is hot, the fluid level should be in the "HOT" range on the dipstick. Similarly, if it is cold, the level should be in the "COOL" range.
g. While checking the fluid level, also check the condition. If the fluid is black or if it smells burnt, have it changed.
CAUTION: Moving parts like the fan blade and drive belts, as well as extreme heat in the engine compartment or from the exhaust system, can result in serious injury.
Approach with caution and care.
Never take short cuts.
Improper servicing may damage your Scion and lead to personal injury.
Unless you have the proper knowledge, equipment and tools, have your local Scion dealership perform the repairs and maintenance.
3. If the level is low, add the appropriate automatic transmission fluid for your vehicle.
If the level is at the low side of either range, add the appropriate automatic transmission fluid for your vehicle to bring the level within the range. (Fluid is added through the dipstick tube, using a funnel.)
NOTE: Avoid overfilling, or the transmission could be damaged.
Disclaimer: There are many variations in the step-by-step procedures used when checking fluid levels, and varying skill levels of individuals. These instructions cannot anticipate all circumstances or provide advice and caution on each. If you are in doubt concerning your ability or have any questions, consult your local Scion dealership and have the work performed by an experienced technician.
Vehicle
What is ABS?
What is ABS?
ABS (Anti-lock Brake System) is a sophisticated computer-controlled system that modulates brake pressure during hard braking to help avoid wheel lock-up and maintain steering control. When the wheels are beginning to lock, the computer causes the brakes to pulse more rapidly than is humanly possible. This allows the wheels to rotate rather than skid, helping to provide better stopping and steering control. When the ABS is engaged, it is not uncommon for the driver to detect a slight pulsation through the brake pedal.
Vehicle
What can I do to get maximum performance from my Scion vehicle during cold weather?
What can I do to get maximum performance from my Scion vehicle during cold weather?
Scion vehicles are designed to operate in a variety of temperatures. If you reside in a cold area the following general tips may help to increase performance. For items specific to your vehicle please refer to the Starting and Driving, Winter Driving Tips section of your Owner's Manual.
Try to keep the vehicle garaged. Even an unheated garage will usually retain some of the heat given off by the vehicle after it has been driven and parked inside.
Consider using a block heater when the vehicle is parked. This optional device is installed in the engine block and can be plugged into a wall socket. It has a small heating element that prevents the engine from getting very cold (the engine may not feel warm to the touch). Block heaters may be available through your local Scion/Toyota dealership.
Make sure you have the proper freeze protection and engine coolant.
Your coolant must contain ethylene-glycol type coolant for the proper corrosion protection of aluminum components. Use "Toyota Genuine Super Long Life Coolant" or equivalent.
NOTE: Do not use alcohol type antifreeze or plain water alone.
When it is extremely cold, we recommend using 60% solution for your Scion, to provide protection down to about -50C (-58F). Do not use more than 70% solution for better coolant performance.
Check the condition of the battery and cables.
Cold temperatures reduce the capacity of any battery, so it must be in top shape to provide enough power for winter starting. Your local Scion/Toyota dealership and most service stations will be pleased to check the level of charge.
In extremely low temperatures, check the charge more frequently if driving repeated short trips. Shorter trips may not allow sufficient time for the alternator to recharge the battery.
Make sure the engine oil viscosity is suitable for the cold weather.
Leaving heavy summer oil in your vehicle during winter months may cause harder starting.
SAE 5W-30 is the best choice for your vehicle, for good fuel economy, and good starting in cold weather. If you use SAE 10W-30-engine oil in extremely low temperatures, the engine may become difficult to start.
If you are not sure about which oil to use, contact your local Scion dealership.
Keep the door locks from freezing.
Squirt lock de-icer or glycerin into the locks to keep them from freezing. To open a frozen lock, try heating the key before inserting it.
Use a washer fluid containing an anti-freeze solution.
This product is available at your local Scion dealership and most auto parts stores. Follow the manufacturer's directions for how much to mix with water.
NOTE: Do not use engine antifreeze or any other substitute because it may damage your vehicle's paint.
Do not use your parking brake when there is a possibility it could freeze.
When parking, put the transmission into "P" (automatic) or into first or reverse (manual) and block the front wheels. Do not use the parking brake, or snow or water accumulated in and around the parking brake mechanism may freeze, making it hard to release.
Keep ice and snow from accumulating under the fenders.
Ice and snow built up under your fenders can make steering difficult. During bad winter driving, stop and check under the fenders occasionally.
Use the air conditioning to help decrease humidity levels and moisture evaporation that cause window fogging.
For maximum effectiveness, airflow should be directed toward the windshield by turning the airflow selector to the floor/windshield position. This position turns on the defogging function with the purpose of clearing the front view.
This position allows the air intake to select the fresh air or air conditioning automatically to help clear the front view more quickly. The temperature should be set to warm.
Depending on where you are driving, we recommend you carry some emergency equipment.
Some of the things you might put in the vehicle are:
Tire chains
Window scraper
Bag of sand or salt
Flares
Small shovel
Jumper cables
Please refer to your Owner's Manual for additional information regarding coolant type, battery inspection, and oil viscosity
Vehicle
What should I do to prepare my Scion vehicle for long-term storage (1-6 months)?
What should I do to prepare my Scion vehicle for long-term storage (1-6 months)?
Our minimum recommendations for long-term vehicle storage are listed below:
TOOLS AND SUPPLIES:
Wrench
Tire pressure gauge
Tire pump
Jack
Jack stand or blocks
Vehicle cover
Towels or shop rags
INSTRUCTIONS:
Before storing the vehicle:
Have the engine oil changed
Have the engine coolant changed if due during time of storage
Fill up the fuel tank with the appropriate gasoline for your vehicle
Wash the vehicle; use high-pressure water or steam to clean underneath
Check underneath the floor mats to ensure the carpet is dry
If there are any paint chips, have them repaired
When storing the vehicle:
Operate the engine at normal operating temperature[1] for 15 minutes prior to shutting off the engine
Disconnect the black negative (-) battery cable
Leave the parking brake off
Raise the vehicle on a level surface and place on jack stands or blocks to prevent flat spots on the tires
If stored in a temperate, ventilated garage, the windows can be left slightly open
Cover the vehicle
Operate the air conditioning once a month to ensure proper lubrication
When bringing the vehicle out of storage:
Have the battery charged and reconnect the black negative (-) battery cable
Check fluid levels and add as needed
Check for any leaks underneath the vehicle
Check and inflate the tires to the correct pressure before taking the vehicle off the jack stands or blocks
After starting the engine, observe the warning lights; if any remain illuminated, have the issue addressed by your Scion dealership as appropriate
Check the brake pedal for normal feel (height and firmness) before shifting the transmission
Take the vehicle to your local Scion dealership for general inspection
[1] To determine your vehicle's normal operating temperature, please refer to the section of your Owner's Manual that describes the engine coolant temperature gauge.
Note: If you are planning to store your vehicle for more than 6 months, please consult a company that specializes in long-term vehicle storage.
[1] Disclaimer: There are many variations in the step-by-step procedures used when checking fluid levels or charging batteries, and varying skill levels of individuals. These instructions cannot anticipate all circumstances or provide advice and caution on each. If you are in doubt concerning your ability or have any questions, consult your local Scion dealership and have the work performed by an experienced technician.
Vehicle
What are the EPA fuel economy/miles per gallon ratings for my Scion?
What are the EPA fuel economy/miles per gallon ratings for my Scion?
Scion xA: (EPA estimates)
Automatic - City MPG = 31 Hwy MPG = 38
Manual - City MPG = 32 Hwy MPG = 37
Scion xB: (EPA estimates)
Automatic - City MPG = 30 Hwy MPG = 34
Manual - City MPG = 30 Hwy MPG = 33
Scion tC: (EPA estimates)
Automatic - City MPG = 23 Hwy MPG = 30
Manual - City MPG =22 Hwy MPG = 29
Actual mileage may vary based on your driving style and conditions.
Company
How do I obtain a Scion brochure?
How do I obtain a Scion brochure?
To request an xA brochure, please complete our Brochure Request Form.
To request an xB brochure, please complete our Brochure Request Form.
To request a tC brochure, please complete our Brochure Request Form.
Vehicle
Is Scion available outside the continental United States?
Is Scion available outside the continental United States?
Scion is a marque of Toyota Motor Sales U.S.A., Inc., and only handles inquiries for vehicles sold in the continental United States and manufactured to U.S. specifications.
Please visit Toyota Worldwide to find the website for the Toyota distributor in your area.
Company
What type of assistance does Scion provide to modify vehicles for disabled drivers/passengers?
What type of assistance does Scion provide to modify vehicles for disabled drivers/passengers?
The Scion Mobility Assistance Program provides cash reimbursements of up to $1,000 toward the cost of most after-market adaptive equipment for disabled drivers and passengers when installed on any eligible purchased or leased[1] new Scion vehicle. Adaptive equipment must be installed within 12 months of new vehicle purchase or lease and a reimbursement application must be submitted within 90 days of installation.
Click here for more information regarding Scion Mobility.
[1]Subject to written lessor approval. Note: If leasing through Toyota Financial Services, Toyota Financial Services (TFS) will provide only an authorization letter for the following types of adaptive equipment: hand controls, left foot accelerator, wheelchair/scooter lift and turning automotive seating.Please contact the Toyota Financial Services Customer Service Center at (800) 874-8822 for written approval.
Financial
Whom can I contact for vehicle finance and lease questions?
Whom can I contact for vehicle finance and lease questions?
Please call Scion Solutions, which is powered by Toyota Financial Services, at 1-800-874-8822 with your finance and lease inquiries, Monday through Friday, between 7:00 a.m. - 7:00 p.m CST and Saturday between 8:00 a.m. - 5:00 p.m., CST.
You can also speak to you local Scion Dealership for any financing or leasing questions you may have.
Company
What makes you think you can succeed where others have failed miserably?
What makes you think you can succeed where others have failed miserably?
We don't pretend to have all the answers. This is an evolving process. Scion will be a listening post for new ideas and consumer needs. Scion will continue to evolve to meet the changing demands and lifestyles of young buyers.
Company
What is Scion's mission statement?
What is Scion's mission statement?
"To satisfy a trend setting youthful buyer through distinctive products and an innovative, consumer-driven process."
Vehicle
Will Scion accessories all be covered by warranty?
Will Scion accessories all be covered by warranty?
Scion accessories fall into a number of categories. Genuine Scion branded items, along with many Supplier branded items will be covered by the factory warranty. More aggressive, performance oriented parts, are typically being developed by suppliers, independent of Toyota/Scion. In those cases, any warranty will be provided directly by the supplier.
Your Scion should not be modified with non-genuine Scion products. Modification with such products could affect your vehicle's performance, safety or durability, and may even violate governmental regulations. Also remember that any damage or performance problems resulting from modifications may not be covered under warranty.
For more warranty information on TRD (Toyota Racing Development) parts & accessories, please reference the TRD website.
Vehicle
Will accessory pricing be the same, no matter where the parts are installed?
Will accessory pricing be the same, no matter where the parts are installed?
Our dealers set the final selling price for any vehicle. However, we have used a standard flat rate manual to set expected installation timing for accessory items, whether they are installed at the port facility or at the dealer.
Vehicle
How did you select companies that modified the vehicles on display at SEMA (Specialty Equipment Market Association)?
How did you select the companies that modified the vehicles on display at SEMA (Specialty Equipment Market Association)?
Scion posted a notice on SEMA's website, offering the use of a prototype vehicle to interested companies. After receiving numerous inquiries, we made the final determination based on each company's intended modification plans, future usage plans, and general name recognition in the aftermarket.
Company
How were supplier partners chosen to supply accessories for Scion?
How were supplier partners chosen to supply accessories for Scion?
Toyota has a standard audit procedure for selecting suppliers. Included in the criteria are measures of quality, durability, and manufacturing capability to ensure long-term customer satisfaction.
Company
Toyota Customer Assistance Center - CAC
Toyota Customer Assistance Center - CAC
The Toyota Customer Assistance Center Department hours of operations; Monday through Friday between the hours of 5:00 AM and 6:00 PM, Pacific Time, and Saturday 7:00 AM - 4:00 PM, Pacific Time.
Phone # 1-800-331-4331.
Company
Scion Customer Experience
Scion Customer Experience
Scion Customer Experience hours of operation; Monday through Friday between the hours of 5:00 AM and 6:00 PM, Pacific Time, and Saturday 7:00 AM - 4:00 PM, Pacific Time.
Vehicle
What Tires does the tC have?
What Tires does the tC have?
Stock Tires for tC:
Type: Bridgestone Potenza re92
Speed rating: H-Rated: Rated to handle speeds at 130 mph.
Tire lifespan: 15-40k miles, depending on driver use. Tire composition made of "stickier compound" for improved handling, however, tire life is slightly shortened compared to all- season tires.
per: Bridgestone tech hotline
Vehicle
Turning Radius for Scion vehicles
What is the turning radius for Scion vehicles?
xA: 36.5 ft
xB: 37.7 ft
tC: 36.1 ft
Vehicle
What type of keys come with my tC?
What type of keys come with my tC?
Your vehicle is supplied with two kinds of keys.
1. Master keys
These keys work in every lock. Your Scion dealer will need one of them to make a new key with a built-in transponder chip.
2. Sub key
This key will not work in the glove box. A transponder chip for engine immobilizer system has been placed in the head of the master and sub keys. These chips are needed to enable the system to function correctly, so be careful not to lose these keys. If you make your own duplicate key, you will not be able to cancel the system or start the engine.
To protect items locked in the glove box when using valet parking, leave the sub key with the attendant. Since the side doors can be locked without a key, you should always carry a spare master key in case you accidentally lock your keys inside the vehicle.
For information on use of the wireless remote control key, see "Wireless remote control" on page 11 of the Owner's Manual.
NOTICE: When using a key containing a transponder chip, observe the following precautions. When starting the engine, do not use the key with a key ring resting on the key grip and do not press the key ring against the key grip. Otherwise the engine may not start, or may stop soon after it starts.
Vehicle
What is the key number plate
What is the key number plate
Your key number is shown on the plate. Keep the plate in a safe place such as your wallet, not in the vehicle. If you should lose your keys or if you need additional keys, duplicates can be made by a Scion dealer using the key number. We recommend writing down the key number and storing it in a safe place.
Vehicle
What is the wireless remote control for the tC?
What is the wireless remote control for the tC?
The wireless remote control system is designed to lock or unlock the side doors and back door, from a distance within approximately 1 m (3 ft.) of the vehicle. When you operate any switch, push it slowly and securely. At this time, the indicator light flashes once.
The wireless remote control key is an electronic component. Observe the following instructions in order not to cause damage to the key.
Vehicle
Folding down rear seats on the tC
Folding down rear seats on the tC
Raise the head restraints a little. Pull up the rear seatback angle-adjusting lever and fold the seatbacks down. The lowered head restraints will prevent the seatback from being down completely. Each seatback can be folded separately. This will enlarge the luggage compartment as far as the seatbacks. See Cargo and luggage on page 154 for precautions when loading luggage.
CAUTION:
When only rear left seat is folded down, rear seat alone can be used. Never sit on the center seat because the rear center seat belt cannot be fastened correctly when the rear left seat is folded down. When returning the seatback to the upright position, observe the following precautions in order to prevent personal injury in a collision or sudden stop:
Vehicle
Why is Toyota/Scion coolant pink in color?
Why is Toyota/Scion coolant pink in color?
Since coolant is poisonous if swallowed, we dye coolant so that it cannot be mistaken for water. Otherwise, there is no special significance to the color choice. Aftermarket coolants can typically be found in yellow-green, blue, and orange.
Vehicle
How do I activate the traction control system?
How do I activate the traction control system?
When the vehicle is turned on, the traction control system is automatically turned on.[1]
[1]If the TRAC OFF button was pushed to turn off the traction control system, then simply push the TRAC OFF button again, and the traction control system will be turned on, again. (xB only, n/a for xA & tC models)
Vehicle
What is the factory recommendation to have the timing chain replaced?
What is the factory recommendation to have the timing chain replaced?
To receive satisfactory performance of your Scion vehicle, it is important that maintenance service is performed, as is stated in the Scion Scheduled Maintenance Guide. Maintenance other than the first 3 services are at the expense of the owner. Engine tune-up, lubrication, cleaning and polishing, replacement of filters, coolant, spark plugs, fuses, worn wiper blades, and worn brake pads and linings, or clutch linings are some of the normal maintenance services that all vehicles require.
Scion does NOT have a recommended time to change the timing chain. However, if it becomes elongated, it can make a slapping or rattling noise, which would be an indication to check the chain as well as the tensioner and guide. If it has become too elongated, the chain will need to be replaced. If the tensioner and guide have excessive wear, they will need to be replaced. At some point, if head work is done or if the engine is rebuilt, the timing chain, tensioner, and guide should be checked and replaced as needed.
Vehicle
What kind of battery do I use in my keyless remote?
What kind of battery do I use in my keyless remote?
For keyless remote battery replacement of the 2004 xB, use a CR2016 lithium battery or equivalent. The same battery is used in the Remote Keyless Entry accessory for the 2004 xA.
Vehicle
Dinghy towing (with automatic transmission)
Can I dinghy tow my Scion with an automatic transmission?
If your vehicle has an automatic transmission, your vehicle is not designed to be dinghy towed (with four wheels on the ground) behind a motor home.
NOTICE:
Do not tow your vehicle with four wheels on the ground. This may cause serious damage to your vehicle.
Vehicle
Break-in period
Break-in period
Your vehicle does not need an elaborate break-in. Following a few simple tips for the first 1600 km (1000 miles) can add to the future economy and long life of your vehicle:
> Avoid full throttle acceleration when starting and driving.
> Avoid racing the engine.
> Try to avoid hard stops during the first 300 km (200 miles).
> Do not drive slowly with the manual transmission in a high gear.
> Do not drive for a long time at any single speed, either fast or slow.
Company
How do I contact the National Center for Dispute Settlement or the California Dispute Settlement Program?
How do I contact the National Center for Dispute Settlement or the California Dispute Settlement Program?
Scion offers additional assistance through the Dispute Settlement Program, a dispute resolution program administered by the National Center for Dispute Settlement. The purpose of this program is to resolve disputes through arbitration - a process by which two parties authorize an independent third party to hear and resolve a dispute. The program is informal and free of charge.
National Center for Dispute Settlement
P.O. Box 561109
Dallas, TX 75356-1109
California residents: Receive assistance through an arbitration program called the California Dispute Settlement Program (CDSP). Important: You must use the Dispute Settlement Program (or, in California, the CDSP) before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act. You may also be required to use the Dispute Settlement Program or CDSP before seeking remedies under the "Lemon Laws" or your state. Please see the Owner's Warranty Rights Notification booklet for the requirements that apply to your state.
California Dispute Settlement Program (888) 300-6237
Vehicle
Should the airbags be inspected?
Should the airbags be inspected?
No. Scion vehicles are manufactured with Advanced Airbag systems which do not require service inspections.
Vehicle
What is overdrive (O/D) and when should I use it on my automatic transmission?
What is overdrive (O/D) and when should I use it on my automatic transmission?
The overdrive (O/D) feature for vehicles with automatic transmission is used to select the highest gear which provides for better fuel economy and quieter driving. Scion recommends that you always drive with the overdrive on except in the following situations:
- When climbing a long hill where the transmission shifts in and out of top gear
- When descending a long hill to help control vehicle speed through engine braking
Please refer to your vehicle's Owner's Manual index under "Overdrive switch" to find more detailed information.
Vehicle
Gross Vehicle Weight (GVWR)
Gross Vehicle Weight (GVWR)
The weight of a vehicle when fully loaded with driver, passengers, all optional equipment, and luggage.
Vehicle
Vehicle Stability Control System
What is the Vehicle Stability Control system?
Vehicle Stability Control (VSC) system
The vehicle stability control system helps provide integrated control of the systems such as an anti-lock brake system, traction control, engine control, etc. This system automatically controls the brakes and engine to help prevent the vehicle from skidding when cornering on a slippery road surface or operating steering wheel abruptly.
This system activates when the vehicle speed is about more than 15 km/h (9 mph).
You may hear a sound in the engine compartment for a few seconds just after the vehicle begins to move. This means that the system is in the self-check mode, but does not indicate a malfunction.
CAUTION
If the vehicle is going to skid during driving, the slip indicator light blinks and an alarm sounds intermittently. Special care should be taken while driving.
The slip indicator light comes on for a few seconds when the ignition key is turned to "ON". If the indicator light does not come on when the ignition is turned on, contact your Scion dealer.
"VSC" warning light This light warns that there is a problem somewhere in the vehicle stability control system or the traction control system.
The light will come on when the ignition key is turned to "ON" and will go off after a few seconds.
If the light comes on while driving, the vehicle stability control system and traction control system do not work. However, as conventional braking operates when applied, there is no problem to continue your driving.
In the following cases, contact your Scion dealer:
Vehicle
Floor mat
Floor mat
Use a floor mat of the correct size. If the floor carpet and floor mat have 2 holes, then they are designed for use with locking clips. Fix the floor mat with locking clips into the holes in the floor carpet. Refer to illustrations in the Owner's Manuals - xA pg.108, xB pg.111.
Caution: Make sure the floor mat is properly placed on the floor carpet. If the floor mat slips and interferes with the movement of the pedals during driving, it may cause an accident.
Vehicle
Types of tires
Types of tires
Determine what kind of tires your vehicle is originally equipped with.
1. Summer tires
Summer tires are high-speed capability tires best suited to highway driving under dry conditions. Since summer tires do not have the same traction performance as snow tires, summer tires are inadequate for driving on snow-covered or icy roads. For driving on snow- covered or icy roads, we recommend using snow tires. If installing snow tires, be sure to replace all four tires.
2. All season tires
All season tires are designed to provide better traction in snow and to be adequate for driving in most winter conditions, as well as for use all year round. All season tires, however, do not have adequate traction performance compared with snow tires in heavy or loose snow. Also, all season tires fall short in acceleration and handling performance compared with summer tires in highway driving. The details about how to distinguish summer tires from all season tires are described on page 125.
CAUTION: Do not mix summer and all season tires on your vehicle as this can cause dangerous handling characteristics, resulting in loss of control. Do not use tires other than the manufacturer's designated tires, and do not mix the tires or wheels of the sizes different from the originally equipped tires and wheels.
Vehicle
Before starting the engine
Before starting the engine
1. Check the area around the vehicle before entering it.
2. Adjust seat position, seatback angle, head restraint height and steering wheel angle.
3. Adjust inside mirrors and outside rear view mirrors.
4. Lock all side doors and back door.
5. Fasten seat belts.
Vehicle
How to start the engine
How to start the engine
(a) Before cranking
(b) Starting the engine
Before starting the engine, be sure to follow the instructions in "(a) Before cranking". Normal starting procedure - The multiport fuel injection system/sequential multiport fuel injection system in your engine automatically controls the proper air-fuel mixture for starting. You can start a cold or hot engine as follows:
Vehicle
Winter driving tips
Winter driving tips
Make sure your coolant is properly protected against freezing. Only use "Toyota Super Long Life Coolant" or similar high quality ethylene glycol based non-silicate, non-amine, non-nitrite, and non-borate coolant with long-life hybrid organic acid technology. See "Checking the engine coolant level" on page 188 xA; 192 xB for details of coolant type selection.
"Toyota Super Long Life Coolant" is premixed with 50% coolant and 50% distilled water. This coolant provides protection down to about -35C (-31F). NOTICE: Do not use plain water alone. When it is extremely cold, we recommend to use 60% solution for your Scion, to provide protection down to about-50C (-58F). Do not use more than 70% solution for better coolant performance.
Check the condition of the battery and cables. Cold temperatures reduce the capacity of any battery, so it must be in top shape to provide enough power for winter starting. Section 7-3 tells you how to visually inspect the battery. Your Scion dealer and most service stations will be pleased to check the level of charge.
Make sure the engine oil viscosity is suitable for the cold weather. See page 187 xA; 191 xB for recommended viscosity. Leaving a heavy summer oil in your vehicle during winter months may cause harder starting. If you are not sure about which oil to use, call your Scion dealer - they will be pleased to help.
Keep the door locks from freezing. Squirt lock de-icer or glycerine into the locks to keep them from freezing. To open a frozen lock, try heating the key before inserting it.
Use a washer fluid containing an antifreeze solution. This product is available at your Scion dealer and most auto parts stores. Follow the manufacturer's directions for how much to mix with water. NOTICE: Do not use engine antifreeze or any other substitute because it may damage your vehicle's paint.
Do not use your parking brake when there is a possibility it could freeze. When parking, put the transmission into "P" (automatic) or into first or reverse (manual) and block the rear wheels. Do not use the parking brake, or snow or water accumulated in and around the parking brake mechanism may freeze, making it hard to release.
Keep ice and snow from accumulating under the fenders. Ice and snow built up under your fenders can make steering difficult. During bad winter driving, stop and check under the fenders occasionally.
Depending on where you are driving, we recommend you carry some emergency equipment. Some of the things you might put in your vehicle are tire chains, window scraper, bag of sand or salt, flares, small shovel, jumper cables. etc.
Vehicle
If your engine stalls while driving
If your engine stalls while driving
1. Reduce your speed gradually, keeping a straight line. Move cautiously off the road to a safe place.
2. Turn on your emergency flashers.
3. Try starting the engine again. If the engine will not start, see "If your vehicle will not start" on page 144 xA, 146 xB.
CAUTION: If the engine is not running, the power assist for the brakes and steering will not work so steering and braking will be much harder than usual.
Vehicle
Emergency Towing
Emergency Towing
If towing is necessary, we recommend you have it done by your Scion dealer or a commercial tow truck service. If a towing service is not available in an emergency, your vehicle may be temporarily towed by a cable or chain secured to either the emergency towing eyelet on the front or the rear of the vehicle. Use extreme caution when towing vehicles.
To install the towing eyelet, see "-Installing towing eyelet" on page 161 xA; page 164 xB. NOTICE: Only use specified towing eyelet; otherwise your vehicle may be damaged.
A driver must be in the vehicle to steer it and operate the brakes. Towing in this manner may be done only on hard- surfaced roads for a short distance and at low speeds. Also, the wheels, axles, drive train, steering and brakes must all be in good condition.
CAUTION: Use extreme caution when towing vehicles. Avoid sudden starts or erratic driving maneuvers which would place excessive stress on the emergency towing eyelets and towing cable or chain. The eyelets and towing cable or chain may break and cause serious injury or damage. NOTICE: Use only a cable or chain specifically intended for use in towing vehicles. Securely fasten the cable or chain to the towing eyelet provided.
Before towing, release the parking brake and put the transmission in neutral (manual) or "N" (automatic). The key must be in "ACC" (engine off) or "ON" (engine running). CAUTION: If the engine is not running, the power assist for the brakes and steering will not work so steering and braking will be much harder than usual.
Illustration 40A010 - Front, Illustration 40A011 - Rear
Vehicle
How to save fuel and make your vehicle last longer, too
How to save fuel and make your vehicle last longer, too
Improving fuel economy is easy-just take it easy. It will help make your vehicle last longer, too. Here are some specific tips on how to save money on both fuel and repairs.
Vehicle
How can I get the best gas mileage from my Scion?
How can I get the best gas mileage from my Scion?
We understand that getting the optimal gas mileage from your vehicle is an important aspect of vehicle ownership. We have identified some helpful tips to help you achieve this goal.
Please refer below for these helpful tips:
Keep your tires inflated at the correct pressure
Do not carry unneeded weight in your vehicle
Avoid lengthy warm-up idling
Keep the automatic transmission overdrive turned on when engine braking is not required
Accelerate slowly and smoothly
Avoid long engine idling
Avoid engine lugging or over-revving
Avoid continuous speeding up and slowing down
Avoid heavy traffic or traffic jams whenever possible
Do not rest your foot on the clutch or brake pedal
Maintain a moderate speed on highways
Keep the front wheels in proper alignment
Keep the bottom of your vehicle free from mud, etc.
Keep you vehicle tuned-up and well maintained
For details concerning the tips mentioned above please reference fuel economy in the index of your Owner's Manual for the appropriate page numbers.
Please reference the following link for additional information on fuel economy and how the Environmental Protection Agency (EPA) estimates gas mileage.
Vehicle
Installing snow tires and chains
Installing snow tires and chains
Snow tires or chains are recommended when driving on snow or ice. On wet or dry roads, conventional tires provide better traction than snow tires.
SNOW TIRE SELECTION: If you need snow tires, select tires of the same size, construction and load capacity as the originally installed tires. Do not use tires other than those mentioned above. Do not install studded tires without first checking local regulations for possible restrictions.
CAUTION: Observe the following instructions. Otherwise, an accident may occur resulting in death or serious injuries. Do not use snow tires other than the manufacturers recommended size, as this may cause dangerous handling characteristics resulting in loss of control.
SNOW TIRE INSTALLATION: Snow tires should be installed on all wheels. Installing snow tires on the front wheels only can lead to an excessive difference in road grip capability between the front and rear tires which could cause loss of vehicle control. When storing removed tires you should store them in a cool dry place. Mark the direction of rotation and be sure to install them in the same direction when replacing.
CAUTION: Do not drive with the snow tires incorrectly inflated. Never drive over 120 km/h (75 mph) with any type of snow tires.
TIRE CHAIN SELECTION: Use the tire chains of correct size and type. Use SAE Class S type radial tire chains except radial cable chains or Vbar type chains. Regulations regarding the use of tire chains vary according to location or type of road, so always check the local regulations before installing chains.
CHAIN INSTALLATION: Install the chains on the front tires as tightly as possible. Do not use tire chains on the rear tires. Retighten chains after driving 0.51.0 km (1/41/2 mile). When installing chains on your tires, carefully follow the instructions of the chain manufacturer. If wheel covers are used, they will be scratched by the chain band, so remove the covers before putting on the chains.
CAUTION: Do not exceed 50 km/h (30 mph) or the chain manufacturers recommended speed limit, whichever is lower. Drive carefully avoiding bumps, holes, and sharp turns, which may cause the vehicle to bounce. Avoid sharp turns or locked wheel braking, as use of chains may adversely affect vehicle handling. When driving with chains installed, be sure to drive carefully. Slow down before entering curves to avoid losing control of the vehicle. Otherwise an accident may occur.
NOTICE: Do not attempt to use a tire chain on the compact spare tire, as it may result in damage to the vehicle as well as the tire.
Vehicle
Dimensions and weights - xB
Dimensions and weights - xB
Overall length mm (in.): 3945 (155.3) / Overall width mm (in.): 1690 (66.5) / Overall height mm (in.): 1640 (64.6)
Wheelbase mm (in.): 2500 (98.4) / Front tread mm (in.): 1455 (57.3) / Rear tread mm (in.): 1430 (56.3)
Vehicle capacity weight (occupants+cargo) kg(lb.): 375 (825)
For more information please refer to scion.com xB features & specs.
Vehicle
Tires
Tires
xA & xB Tire Size and Cold Tire Inflation Pressure (except spare tire)
Tire size: P185/60R15 84T
Front: kPa (kgf/cm2 or bar, psi) 200 (2.0, 29)
Rear: kPa (kgf/cm2 or bar, psi) (2.0, 29) kPa (kgf/cm2 or bar, psi)
Wheel size: 15 x 6 JJ
xA & xB Spare Tire
Tire size: T125/70D16 96M
Tire inflation pressure: kPa (kgf/cm2 or bar, psi) 420 (4.2, 60)
Wheel size: 16 x 4T
Wheel nut torque, Nm (kgfm, ftIbf): 103 (10.5, 76)
tC Tire Size and Cold Tire Inflation Pressure (except spare tire)
Tire size: P215/45Z R17
Front: kPa (kgf/cm2 or bar, psi) 220 (2.2, 32)
Rear: kPa (kgf/cm2 or bar, psi) 200 (2.0, 29) kPa (kgf/cm2 or bar, psi)
Wheel size: 17 x 7 JJ
tC Spare Tire
Tire size : T125/70D17 98M
Tire inflation pressure: kPa (kgf/cm2 or bar, psi) 420 (4.2, 60)
Wheel size 17 x 4T
Wheel nut torque, Nm (kgfm, ftIbf): 103 (10.5, 76)
NOTE: For complete information on tires (e.g. replacing tires or replacing wheels), see Checking tire inflation pressure through Replacing wheels, pages 191-198 xA; pages 195-202 xB; pages 215-222 tC.
Vehicle
Basic Operation - Audio Unit (single disc)
Basic Operation - Audio Unit (single disc)
Your audio system works when the ignition switch is in the ACC or ON position. NOTICE: To prevent the battery from being discharged, do not leave the car audio on longer than necessary when the engine is not running.
Vehicle
How to Subscribe to XM Satellite Radio <Option>
How to Subscribe to XM Satellite Radio
Listeners can subscribe by visiting XM on the Web at www.xmradio.com or by calling XMs Listener Care toll-free at (800) 852-9696. Customers should have their Radio ID ready; the Radio ID can be found by selecting channel 000 on the radio. All fees and programming are the responsibility of XM Satellite Radio and are subject to change.
Vehicle
What can cause the Malfunction Indicator Lamp/check engine light to come on?
What can cause the Malfunction Indicator Lamp/check engine light to come on?
The MIL (Malfunction Indicator Lamp), also referred to as the check engine light, illuminates in three general cases:
If the MIL comes on while driving in case "c", it is recommended to have your vehicle diagnosed and, if necessary, repaired as soon as possible by your local Scion/Toyota dealership. A full evaluation of the vehicle by a qualified technician will be necessary to clearly determine the reason why the MIL illuminated.
Company
What is the dealership President's Award?
What is the dealership President's Award?
Each year, Toyota recognizes its finest dealerships with the prestigious President's Award. It is only awarded to those dealerships that have demonstrated a commitment to maintaining Toyota's highest standards for customer satisfaction.
Vehicle
Why do I sometimes feel a static electrical shock when exiting my vehicle?
Why do I sometimes feel a static electrical shock when exiting my vehicle?
A common occurrence in any automobile, a small static electrical shock may be felt when an electrical conductor such as metal (your car door) is touched after exiting the vehicle. This occurs because of the difference in the electrical potential that is produced when your clothing rubs against the seat. In order to avoid this shock, you can ground yourself by touching a metal part of the vehicle when exiting.
Vehicle
What causes the sulfur odor in my exhaust?
What causes the sulfur odor in my exhaust?
A sulfur odor emitted from the vehicles tailpipe does not necessarily indicate that there is an issue with the engines running condition. It is most likely directly related to the fuel. Sulfur is a natural component of crude oil from which gasoline is refined, and the amount of sulfur can be decreased through the refining process. While the amount of sulfur in fuel sold in California is regulated, gasoline sold in other states can have substantially higher sulfur content. Sulfur content may vary between gasoline brands and locations; switching gasoline brands may help. The more sulfur present in the gasoline, the stronger the sulfur odor can be. In order to properly assess your vehicle, we recommend you contact the Customer Relations Manager at your local Toyota/Scion dealership.
Vehicle
How long should the original tires on my vehicle last?
How long should the original tires on my vehicle last?
Tire life is affected by many factors including maintenance services such as wheel alignment, tire rotation and proper inflation pressure as well as driving habits. It can also vary due to differences in climates and road conditions. To increase the longevity of the tires on your vehicle, it is recommended that you maintain your vehicle and tires according to the recommendations listed in your Owner's Manual or Scheduled Maintenance Guide. The Department of Transportation establishes a treadwear grade for tires based on its comparative wear rate when tested under carefully controlled conditions. As an example, a tire with a grade of 300 should last twice as long as a tire with a grade of 150 on the government test course. However, the actual mileage your tires last depends on the conditions of their use and maintenance. The treadwear rating for your tires can be found on the sidewall of your tires. Also, for a comprehensive list of treadwear ratings from the Department of Transportation, you can view the Uniform Tire Quality Grading Report on their website.
Vehicle
Where do I find the tire pressure for my tires?
Where do I find the tire pressure for my tires?
Follow the pressure specified in your Owners Manual or on the label inside the glove compartment door or the sticker on the door frame. The tire pressure will be listed in psi in the owners manual.
Vehicle
Can I change the size of tires I use on my vehicle?
Can I change the size of tires I use on my vehicle?
Toyota/Scion does not recommend modifying the vehicle in any manner, including changing the original tire size or the suspension. Toyota/Scion vehicles meet all applicable Federal Motor Vehicle Safety Standards when they are originally distributed, and modification could affect the safety and/or operation of the vehicle and remove it from compliance with specifications and standards mandated by the Federal Government. Additionally, should a condition occur on the vehicle that can be attributed to any type of modification, the warranty on the affected components may be impacted or void.
Vehicle
What is Scion's recommendation for exporting my Scion vehicle from the continental U.S. and Alaska?
What is Scion's recommendation for exporting my Scion vehicle from the continental U.S. and Alaska?
Toyota Motor Sales, U.S.A., Inc. does not recommend the exportation of U.S. specification vehicles to foreign countries. It may be difficult to obtain the appropriate Genuine Toyota Parts for service and repairs. Additionally, the manufacturer's warranty for your vehicle is typically only available through Toyota/Scion dealerships in the continental U.S. and Alaska.
However, if you decide to export your vehicle from the U.S., Toyota/Scion recommends you:Vehicle
Checking the Radiator and Condenser
Checking the Radiator and Condenser
If either of the above parts are extremely dirty or you are not sure of their condition, take your vehicle to a Scion dealer. CAUTION: To prevent burning yourself, be careful not to touch the radiator or condenser when the engine is hot. NOTICE: To prevent damage to the radiator and condenser, do NOT perform the work by yourself.
Vehicle
The sales brochure refers to a diversity antenna; what is this?
The sales brochure refers to a diversity antenna; what is this?
A diversity antenna is a system comprised of two antennas. In many applications, this includes a conventional mast-type antenna, along with a glass-imprinted antenna. Occasionally, this system may feature two glass-imprinted antennas.
The radio receiver will draw from which ever antenna is receiving the strongest signal at the time. If the signal deteriorates due to interference, the system automatically switches to the other antenna.
This system maintains optimum reception by preventing large objects such as buildings from blocking the radio waves received by the antennas.
Vehicle
Why does my vehicle seem to perform differently when it's cold, compared to when it warms up?
Why does my vehicle seem to perform differently when it's cold, compared to when it warms up?
Toyota/Scion vehicles incorporate a sophisticated emissions system that works with the Engine Control Module (ECM) to warm the engine as quickly as possible by running it at high revolutions per minute (RPM) at idle, and by delaying upshifting on vehicles with an automatic transmission. Delaying upshifts keeps the cold engine's RPM higher while driving.
Emissions are highest when the engine is cold because the catalytic converter needs to be at a high operating temperature in order to function effectively. To get the engine and emissions system warmed as quickly as possible, the fast engine RPM at idle and delayed upshift continue until optimum operating temperature is reached. Normal idle speed and automatic transmission shifting return when the engine and emissions systems are warmed to operating temperature.
Company
How can I get information on employment with Scion/Toyota/Lexus?
How can I get information on employment with Scion/Toyota/Lexus?
For positions at Toyota Motor Sales, U.S.A., Inc., please call the Toyota Employment Hotline at 800-544-0815. You can learn more about working at all the U.S. Toyota companies at jobs@Toyota. If you would like further information on Toyota's Technical Education Network (T-TEN), which offers training for service positions at Scion/Toyota dealerships, please contact your local Scion/Toyota dealership.
Company
Why is Toyota developing environmental technologies?
Why is Toyota developing environmental technologies?
Our research has shown that by and large, Toyota/Scion customers around the world are very concerned about the environment. This concern has been growing. At the same time, Toyota does not expect customers to pay more money, sacrifice performance, comfort or convenience for a "greener" car. We have a proven track record in developing cleaner cars and feel that it is our responsibility to do our best to offer products that not only meet our customers' needs, but also help protect the environment as well.
Vehicle
Why doesn't my vehicle get the estimated gas mileage, or estimated mpg?
Why doesn't my vehicle get the estimated gas mileage, or estimated mpg?
EPA (Environmental Protection Agency) gas mileage estimates are generated under controlled testing conditions. Fuel efficiency is influenced by many variables including, but not limited to, quality and octane level of gasoline, fuel additives or seasonal variations in fuel, load carried in the vehicle, tire pressure, terrain, locale (urban/suburban), driving style, and even weather conditions.
If you would like to further discuss your gas mileage concerns, please contact the Customer Relations Manager at your local Scion/Toyota dealership.
Vehicle
I lost my keys. Can you give me the key code number?
I lost my keys. Can you give me the key code number?
Sometimes the selling dealership will write the key code on the sales contract. If you are unable to find the key code there, please contact your local Scion/Toyota dealership to see if the key code is available. If so, the registered owner will need to go to the dealership and present proof of ownership and a photo ID to obtain the key code. Scion/Toyota does not keep all key codes.
Company
Where are Scions manufactured?
Where are Scions manufactured?
The 2004 xA and xB are both manufactured at the Toyota Takaoka plant located in Japan.
The 2005 tC is manufactured at the Toyota Tsutsumi plant in Japan.
You may also want to click on the following link for Toyota Manufacturing Information.
Vehicle
Which parts does Scion/Toyota cover under the Scion/Toyota Lifetime Guarantee?
Which parts does Scion/Toyota cover under the Scion/Toyota Lifetime Guarantee?
Scion's/Toyota's lifetime guarantee is a continuation of its quality and customer satisfaction. Scion/Toyota makes a commitment to test and manufacture parts specifically for your Scion/Toyota vehicle to help ensure maximum fit and performance.
Scion's/Toyota's lifetime guarantee covers Genuine Toyota mufflers, exhaust pipes, shocks and struts installed at Scion/Toyota dealerships. If you pay for the installation of a part covered by Toyota's lifetime guarantee, and under normal driving conditions the part fails, bring your vehicle back to an authorized Scion/Toyota dealership and the lifetime part will be replaced at no charge. The Scion/Toyota Lifetime Guarantee remains in force as long as you own the vehicle. The only requirement for this lifetime part replacement is a copy of the original service repair order as proof of purchase.
When you need to install a muffler, exhaust pipe, shocks or struts in your Scion/Toyota vehicle look for the commitment that stands behind them.
For additional details, please contact your local Scion/Toyota dealership.
What Is Not Covered Under This Guarantee:
Vehicle
How do I check my vehicle's Automatic Transmission Fluid?
How do I check my vehicle's Automatic Transmission Fluid?
CHECKING AUTOMATIC TRANSMISSION FLUID LEVEL
TOOLS AND SUPPLIES:
1. Check the fluid level when the transmission is hot (normal operating temperature).
Vehicle
How do I check the engine oil?
How do I check the engine oil?
To ensure that the engine oil is at the optimum level so that oil function will not be impaired, it is essential to check the oil level regularly. Toyota/Scion recommends that the oil level be checked every time you refuel the vehicle.
With the engine at operating temperature and turned off, check the oil level on the engine oil dipstick.
Company
Where can I locate crash test data for my Toyota/Scion vehicle?
Where can I locate crash test data for my Toyota/Scion vehicle?
All Toyota/Scion vehicles are engineered with safety in mind. Every vehicle manufactured by Toyota/Scion meets or exceeds all federal safety standards at the time of production. If you would like additional information on crash test data, please visit the Insurance Institute for Highway Safety or the National Highway Traffic Safety Administration for the latest information.
NATL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
US DEPARTMENT OF TRANSPORTATION
WASHINGTON, DC 20590
800-424-9393 NATIONAL 800# Information
202-366-0123 Information, DC area only
202-366-0123 DIRECT #
202-366-9550 FOR INJURIES, CLAIMS FOR SAFETY QUESTIONS, INFO, ETC.
Company
What is Toyota/Scion doing to increase minority ownership of Toyota/Scion and Lexus dealerships?
What is Toyota/Scion doing to increase minority ownership of Toyota/Scion and Lexus dealerships?
While Toyota is No. 2 in the auto industry for percentage of minority dealers and leads the industry in dealer success, our goal is to become the industry leader in percentage of successful minority dealerships. We are increasing our budget for dealer development by 67 percent to $25 million to provide loans and other financial assistance to establish more minority dealers. Our goal is to increase our number of minority dealers by four to six a year over five years.
Company
What is Toyotas/Scion's diversity strategy?
What is Toyota's/Scion's diversity strategy?
Based on fundamental Toyota principles of continuous improvement and respect for people, our strategy is to foster diversity at Toyota/Scion as well as in the automotive industry overall. Toyota's 21st Century Diversity Plan is a strategic business initiative, which we believe will provide competitive advantages for our company. Primary components of the plan include minority purchasing and corporate giving. Key industry initiatives are management training for minority and women associates at Scion/Toyota/Lexus dealerships and establishment of a second automotive service technician training center.
Vehicle
Premium or Regular unleaded gas?
Premium or Regular unleaded gas?
Regular grade fuel may be your best option, if, based on your driving conditions and driving style, you don't notice a difference in performance or economy between regular and premium. Engine knock can be affected by many variables, such as ambient temperature, vehicle load, hill climbing, and acceleration rate. As a result of these variables, we do not have performance comparison information for regular versus premium grade fuel.
The "Octane Rating" referred to in the Scion Owner's manuals refers to the octane numbers posted on fuel pumps as determined by the (R+M)/2 method. This is the method required by U.S. Federal regulations. The "Research Octane Number" referred to in Scion Owner's Manuals is a standard used outside of the U.S. The Octane Rating number is the result of an average of two tests that are outlined by the American Society for Testing and Materials (ASTM). The ASTM specifies three grades of unleaded automotive gasoline for general use:
Vehicle
Why does my air conditioning smell?
Why does my air conditioning smell?
During air conditioner operation, cold refrigerant is pumped through the evaporator core by an engine driven compressor. Then a fan blows passenger-compartment air through fins to cool the air. Besides chilling the air, these fins also act as an air filter, trapping bacteria, spores, and dirt. Airborne particles are normally washed out a drain hole with condensation, but if they remain on the evaporator, the bacteria may collect and cause the unpleasant odor. This situation is not isolated to Scion; it is an industry-wide condition.
Vehicle
How can I minimize the air conditioning smell from occurring?
How can I minimize the air conditioning smell from occurring?
There are ways to minimize the odor. Whenever possible, use the outside air setting on your unit rather than the recirculated air setting. Try to avoid parking under trees; this will reduce the possibility of leaves entering the air intakes. Whenever feasible, drive on paved routes as dusty roads may accelerate the condition. We encourage you to contact your local Scion dealership for a thorough evaluation of the condition you are experiencing.
Vehicle
I am having a concern with the brakes on my vehicle. What should I do?
I am having a concern with the brakes on my vehicle. What should I do?
If you are experiencing a concern with the brakes on your vehicle, please contact your local Scion dealership. If you feel that the vehicle cannot be safely driven to the dealership, arrangements should be made to have the vehicle towed.
Scion/Toyota dealership technicians are specialized in diagnosis and repair of Scion/Toyota vehicles. They are provided with extensive training and have access to state of the art equipment to help in the accurate diagnosis and repair of your vehicle.
Vehicle
I am having a concern with the stereo audio system in my vehicle. What should I do?
I am having a concern with the stereo audio system in my vehicle. What should I do?
If you are experiencing a concern with the radio, cassette player or compact disc (CD) player/changer in your vehicle, please refer to the Car Audio System Section of your Owners Manual for further information or contact your Scion dealership.
Scion/Toyota dealership technicians are specialized in diagnosis and repair of Scion/Toyota vehicles. They are provided with extensive training and have access to state of the art equipment to help in the accurate diagnosis and repair of your vehicle.
Vehicle
My vehicle has a "Salvage" title--is the warranty still valid?
My vehicle has a "Salvage" title--is the warranty still valid?
Toyota/Scion vehicles with titles that have been branded as salvaged, scrapped, or dismantled are not covered under the Toyota/Scion warranty, with the exception of applicable emissions warranties. For further information regarding the branding of vehicle titles, please contact your state's department of motor vehicles.
Company
What is Scion's Mission and Vision Statement?
What is Scion's Mission and Vision Statement?
The purpose behind Scion is to launch a new marque targeted at the trend-setting Generation Y youth market.
Scion Mission
Scion Covenant
The Scion Promise
Scion Culture
Scion is not just about the product; it encompasses a different customer mindset, process, and culture. The pillars of the Scion Culture are:
Vehicle
I would like to add an after market accessory or part to my vehicle, will this impact my warranty?
I would like to add an after market accessory or part to my vehicle, will this impact my warranty?
Warranty coverage is not dependent upon the use of any particular brand of replacement parts. However, Toyota/Scion recommends using only Genuine Toyota Parts when you need to replace a part on your vehicle. Non-Genuine Toyota Parts, or any damage or failures resulting from their use, are not covered by any Toyota/Scion warranty.
Vehicle
What are the criteria for Scion accessory items?
What are the criteria for Scion accessory items?
Scion accessories should change either the visual image or the fun-to-drive characteristics inherent in our products, with an end goal of personalizing the vehicle for the target buyer.
Vehicle
Are all Scion accessory suppliers new to their relationships with Toyota?
Are all Scion accessory suppliers new to their relationships with Toyota?
No. Some of the suppliers who produce accessories for Toyota are also supplying items for Scion.
Vehicle
Will Dealers install all accessories?
Will Dealers install all accessories?
Accessories may be installed at either our port facilities, or by our dealers.
Company
What makes you think buyers really want accessories to this great degree?
What makes you think buyers really want accessories to this great degree?
A recent study in the aftermarket suggests that nearly 50% of small car buyers who modify their cars will spend up to $3,000 in the process.
Dealer
Does Scion have a separate dealer network and division similar to Lexus, and what criteria is used to select the dealers?
Does Scion have a separate dealer network and division similar to Lexus, and what criteria will you use to select the dealers?
Scion vehicles are sold through select, existing Toyota stores. The feeling is more of a "dual dealer" situation, with clearly dedicated space and specially trained staff for Scion dealers. It is not our intention to create a completely stand alone operation like Lexus.
Vehicle
Must accessories be purchased at the same time as the vehicle?
Must accessories be purchased at the same time as the vehicle?
No. Customers may purchase accessories later in the ownership lifecycle, much like they can with Toyota products today.
Vehicle
Will you continue to court the aftermarket in the future?
Will you continue to court the aftermarket in the future?
You can expect that our interest in the aftermarket will continue over time, given that personalization is critical to this target buyer.
Company
What will you do with the SEMA (Specialty Equipment Market Association) vehicles after the show?
What will you do with the SEMA (Specialty Equipment Market Association) vehicles after the show?
We, and the creators of the vehicles, will be using them at a variety of shows around the country, primarily targeted at the enthusiast tuner market.
Vehicle
Will Scion be sold in other countries?
Will Scion be sold in other countries?
Scion will be exclusive to the U.S. and Puerto Rico markets. Future expansion has not been determined.
Company
Who is the ad agency for Scion?
Who is the ad agency for Scion?
ATTIK (offices in London, San Francisco, New York, Sydney, and Los Angeles) are the strategy and creative managers for Scion. The Rebel Organization works with Scion on promotional opportunities. Oasis manages Scion's ongoing website development.
Company
What do you mean by nontraditional advertising?
What do you mean by nontr